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Presented by the ISBA Standing Committee on Law Office Management & Economics

Consistently delivering exceptional client service in a cost-effective economical manner (while providing the law firm owner or partners with a reasonable level of profit) is one of the best ways that law firms can manage the overall client experience and improve loyalty and retention of clients, lawyers, and staff. Many law firms are discovering that they can reduce their overhead and increase their reach and flexibility by implementing various virtual law firm/office approaches. This program provides insights and tips on building and managing a virtual law firm or office. Topics include: meeting with clients and communicating with team members; reasons to consider a virtual office; performance management; virtual staff; electronic security; insurance considerations; virtual practice trends; and much more. A discussion on the myriad of professional, ethical and management issues that arise in this unique environment is also provided.

Program Information
Date Presented:
February 10, 2011 11:55 AM Central
Chairperson:
John W. Olmstead
Length:
2 hours
ISBA Member Price:
$69.00
Non-Member Price:
$109.00
What is a Virtual Practice?
This segment explains the primary features of a “virtual practice” and discusses various management issues an attorney must consider before launching a virtual law firm. Topics include meeting with clients, communicating with team members, and performance management. Virtual practice trends, models, and formats are also explored.
Approved Credit for Illinois State Bar Association
Total General MCLE Hours: 0.50
Including Professional Responsibility: 0.50
Speaker Information
John W. Olmstead   [ view bio ]
Professional and Ethical Issues
Approved Credit for Illinois State Bar Association
Total General MCLE Hours: 0.50
Including Professional Responsibility: 0.50
Speaker Information
Mary F. Andreoni   [ view bio ]
Panel Discussion and Q & A
Throughout this panel presentation, the speakers offer practical advice and tips for managing a virtual law firm – from IT platforms and virtual staff to online security, insurance considerations, and file/record issues.
Approved Credit for Illinois State Bar Association
Total General MCLE Hours: 1.00
Including Professional Responsibility: 1.00
Speaker Information
Mary F. Andreoni   [ view bio ]
John W. Olmstead   [ view bio ]
Peter R. Olson   [ view bio ]
Dawn Wall   [ view bio ]
Alan S. Wernick   [ view bio ]
Individual topic purchase: Selected
Illinois State Bar Association
Total General MCLE Hours: 2.00
Including Professional Responsibility: 2.00
Online Demo
Launch a sample ISBA online seminar, no purchase or login required! Click here for a demo! (No MCLE credit for the demo.)
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